Delete Your Account
Applies to: Gym Management (com.yourcompletegymmanagement.app)
You can permanently delete your Gym Management account and associated personal data at any time. There are two ways to do this.
Option 1 — From the app
- Open the Gym Management app and sign in
- Go to Profile
- Scroll down and tap Delete Account
- Confirm when prompted
Option 2 — By email
If you can no longer access the app, email privacy@gymmanagement.app from the address registered to your account, with the subject line "Account deletion request". We will verify your identity and process the request within 30 days.
What is deleted
- Your profile details — name, email address, phone number
- All class bookings and booking history
- Waitlist entries
- Body measurements and fitness progress data
- Workout notes
- Attendance records
- Notifications
- Push notification tokens
- Your login credentials
What is retained, and why
If you have made payments to your gym through the platform, your account is anonymised rather than fully erased. Your name, email address and other identifying details are permanently removed and replaced with anonymous placeholders, and your login is disabled.
The payment records themselves are retained for approximately six years to meet Irish tax and accounting obligations. This is permitted under Article 17(3)(b) of the GDPR, which allows retention of data required to comply with a legal obligation. Once anonymised, these records can no longer be linked to you.
If you have no payment records, your account is deleted outright.
Timing
Deletion requested through the app takes effect immediately. Requests made by email are processed within 30 days. Deletion cannot be undone — you will need to create a new account if you wish to use the platform again.
Questions
For anything relating to your data or this process, contact privacy@gymmanagement.app. See also our Privacy Policy.